Privacy Policy

1. Information We Collect

At Robin Trade Premium, we collect information to provide better services to our users. We may collect the following types of information:

• Personal Data: Email address, username, and basic profile information provided during registration.
• Exchange Data: "Read Only" API keys, trading volume data, fee data, and transaction histories necessary to calculate cashback.
• Usage Data: Information on how the service is accessed and used, including IP addresses, browser types, and interaction metrics.

2. How We Use Your Information

Your data is used to:

• Calculate and process your trading cashback rewards.
• Provide customer support and resolve disputes.
• Improve our platform, algorithms, and overall user experience.
• Send administrative emails, security alerts, and promotional communications (which you can opt out of).

3. Security Measures

The security of your data is paramount. We employ industry-standard security protocols, including AES-256 encryption at rest and TLS 1.3 in transit. We strictly require API credentials to be set to "Read Only" and do not store withdrawal keys.

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share necessary data with partner exchanges strictly for the purpose of verifying trade volumes and mitigating fraud. We may also disclose data if required by law or to protect our legal rights.

5. Data Retention

We retain your personal data and exchange records for as long as your account is active, or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. You can manage your data via your account dashboard or by contacting our Privacy Team.

7. Contact Us

For any questions or concerns regarding this Privacy Policy, please email privacy@robintradepremium.com.